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  • What kind of products do you sell?
    Relating to our latest catalogue we sell DVD's, BluRay discs, Merch and gift cards.
  • What is the phone number of NCR Global Film?
    You can reach us under: +49(0)151.22997780 or send an Email to: Our website for any music and publishing purposes is:
  • Can I place a bulk order?
  • Where is NCR Global Film based?
    NCR Global Film is a department of NCR Music & Media Music Publishing. The company NCR Music & Media is based in 44147 Dortmund, Germany at the Huckarder Str. 12
  • How can I cancel my order?
    Über FAQ erhalten Website-Besucher schnelle Antworten auf häufig gestellten Fragen zu deinem Unternehmen. Sie erleichtern außerdem die Navigation auf der Website.
  • Which payment methods are accepted?
    Mit einem FAQ-Abschnitt kannst du häufig gestellte Fragen zu deinem Unternehmen leicht beantworten, wie „Wohin gibt es Versandoptionen?“, „Was sind die Öffnungszeiten?“, oder „Wie kann ich einen Service buchen?“.
  • What's the status of my order?
    Du kannst FAQ zu jeder beliebigen Seite deiner Website oder deiner App hinzufügen.
  • Into which countries do you ship?
  • Do you offer express delivery?
    Yes, 3 days for the delivery within Germany.
  • How can I return ordered goods?
    We only take back unopened articles / goods under the legal return conditions of Germany. Opened articles / goods are excluded from return.
  • How are your return conditions?
    Please have a look at our general business conditions (AGB) , thanks.
  • Which transport company do you use?
  • Do you offer free shipment?
    Yes, from a net order amount of EUR 30,00 on.
  • From which country do you ship?
  • How can I track my order?
    With the official tracking service of the transport company.
  • How long does it take to receive my order?
    Within Germany normally within 3 Tagen after order placement. On delivery into the EU it takes up to 7 days. For the delivery into all other countries the delivery normally takes up to 15 days after order placement.
  • What happens, when my order / shipment get's lost?
    If you can send us a reasonable proof, we will send the order again.
  • What happens, when the login / password button get's lost?
    We will send you an email to reset your login data or password.
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